At Faversham Smiles dental practice, we welcome NHS and private patients from Faversham and Canterbury for routine and emergency appointments. We are proud of the high-quality dentistry we offer the whole family and always ensure our patients are supported through their entire treatment journey.
We are dedicated to providing our patients with a positive experience. Caring for their dental health is our number one priority but we are also passionate about creating beautiful smiles. We love bringing the confidence back to our patients’ lives and seeing them smile with joy.
Had a lovely experience with Jodie for a hygienist appointment. Very friendly and my teeth feel so much better. Jodie was also kind enough to remove the cost of the air polish so that I could pay it forward as a donation to my workplace, the charity Heart Research UK.
Angharad Lambourne-Wade
08:31 06 Jun 25
Fantastic. All staff very nice and friendly, also very helpful and accommodating.Had composite bonding will Dr Gill... what can I say from start to finish Dr Gill is fantastic at what she does and I can honestly say I am over the moon with my new smile. Worth every penny.Thankyou Dr Gill and Faversham Smiles Team .
Nicola George
12:43 31 May 25
Like many other reviews I have only positive things to say about Faversham Smiles. I had a double appointment with my daughter and, for a visit to the dentist, it was a very pleasant experience. Staff were very attentive and friendly. The practice has a very welcoming and calm atmosphere. I would have no hesitation in recommending them.
Aidan Keightley
14:16 04 Apr 25
I took my son for his first check-up at Faversham Smiles, and we had such a positive experience from start to finish. The reception team gave us a very warm and professional welcome, which immediately put us at ease.My son was seen by Dr. Thitima Gill, who was absolutely excellent. She made him feel comfortable throughout the appointment, explaining everything as she went along. He actually enjoyed the experience, which is not something you often hear about a trip to the dentist!The whole team at Faversham Smiles was fantastic—there was a real personal touch in the way they looked after us. I’m so glad we found this practice, and we’ve already booked in for our next check-up in six months. Highly recommend!
Steve Dublon
15:34 07 Mar 25
I started coming here last year, I walked through the door and instantly freaked out (I had a serious dental phobia) but they've been absolutely brilliant, calm, caring and understanding. In a complete 360 I went again today and managed to do both of my appointments feeling positive and without the use of headphones. I never thought I'd feel comfortable going to the dentist but cannot recommend these guys enough!
Claire Snoad
13:24 25 Feb 25
Honestly the loveliest staff and the most fantastic service. I can be a little nervous when it comes to the dentist but the staff truly put me at ease. I would 100% recommend.
Melissa Baker
10:32 20 Feb 25
I have both of my children registered with Faversham Smile, staff is absolutely amazing, starting from reception. The lady dentist who saw them was amazingly patient and very carrying, my kids were comfortable and most important: not scared. Thank you
Ramona Chukarov
10:10 03 Feb 25
I had my teeth looked at and cleaned by hygienist Jodie, who was fabulous. She spent a lot of time making sure my teeth were clean and back to how I wanted them after some staining I had, even with some very stubborn glue on my teeth from tooth gems. She advised me on any future dental work I could have done and gave me advice on taking care of my teeth to the best standard. I would recommend her to anyone, she was so kind and caring about her job and the outcome - it was lovely to feel so comfortable and taken care of. Thank you so much, I wouldn’t go to anyone else xx
Jess
20:28 27 Jan 25
As soon as I walked into Faversham Smiles I was greeted with lots of positivity and kindness! I had the pleasure of being treated by the wonderful Dental Hygienist, Jodie Kendall who is super knowledgeable and thorough at her job. She made me feel at ease from the get go and I left with a fresh smile. I was also seen by Dr Gill who was very kind, helpful & took extra time to explain everything to me in detail. Clearly a team who go above and beyond for their patients and I can’t recommend & sing their praises enough!
Toni Leaker
21:31 15 Jan 25
I had great experience with Jodie the hygienist, she made comfortable and is a very professional hygienist really knowing her industry, followed by a check up with Emily the dentist, again very professional. Faversham smiles is such a great dentist and all the staff go above and beyond to make your visit enjoyable.
nicholas
13:49 15 Jan 25
Fantastic Dentist the care is exceptional and my appointments are always on time. Highly recommend this surgery if you are a little nervous about dentists. You will be pleasantly surprised at the way they make you at ease.
Jinny Lambert
22:31 07 Jan 25
I have only just started attending this Dentists and I think that that they have a friendly and professional approach. I was impressed that the Dentist identified an area of my dental care that I had not been addressing appropriately and she was spot on with her diagnosis about what I had and hadn't been doing with my brushing. They are also very gentle and considerate of the patient.
Lorraine Cullen
08:50 20 Dec 24
Really lovely dentist. Easy to get an appointment, all staff welcoming, polite and helpful. Dental care and work is brilliant by lovely dentists. Never had a bad experience
charlotte Butler
13:36 18 Dec 24
I recently visited for a routine check-up and cleaning, and I couldn't be more pleased with the entire experience. From the moment I walked in, the staff made me feel welcome and at ease. The front desk team was friendly and efficient, ensuring a smooth check-in process.The dentist's was also amazing, she took the time to go over my X-rays, explained my oral health in detail, and gave me helpful tips for maintaining better dental hygiene. I never felt rushed, and I appreciated the personalised care and attention to detail.The dental hygienist, was fantastic—she explained everything she was doing during the cleaning and made sure I was comfortable throughout the appointment.The office itself is modern and spotless, and I felt confident in the quality of care I was receiving. Highly recommend!
G19
08:34 26 Nov 24
Emergency Dental Appointment Faversham smiles.I would just like to share what amazing kindness, consideration to my needs and overall exceptional service from staff I received whilst away in Kent.The lovely calm, reassuring Dentist, Dr Balsam to the very kind dental nurse Jessica on reception who reassured and explained everything I needed to know regarding my visit!Great communication, compassion and kindness was shown throughout my appointment.Keep up the great work it made my worrying, emergency dental visit a very positive experience .
Sue Nosworthy
16:54 30 Oct 24
I have only just started attending this Dentists and I think that that they have a friendly and professional approach. I was impressed that the Dentist identified an area of my dental care that I had not been addressing appropriately and she was spot on with her diagnosis about what I had and hadn't been doing with my brushing. They are also very gentle and considerate of the patient.
Lorraine Cullen
07:45 25 Oct 24
I went to the dentist with a very painful gum infection which I needed to be treated very urgently due to imminent surgery! Balsam was absolutely fabulous! She was very thorough and understanding and treated me with such compassion. Treatment was successful and I was able to go ahead with my surgery as planned! I cannot thank her enough!
Karen Ward
10:47 21 Oct 24
I have attended two appointments with my children and had really great experiences. The doctors are helpful and kind. You will get good care in the chair at this practice provided there are no hiccups.Our family encountered some frustrating disagreements to which I initially felt we were treated poorly and felt frustrated by the customer service we received from the reception staff. I reached out to the complaints manager and was very impressed by the level of thought and detail the practice took in handling my complaint. While ultimately I disagree with their resolution to my complaint, I understand being American leads to cultural differences in our expectations of each other.I am adjusting my review to five stars because ultimately despite having differences in opinion, the practice took all the steps and beyond that I would want from anyone I go to for care and I think those who choose this practice will be happy with their decision.
STACEY FINK
16:08 10 Oct 24
Every member of staff at reception very pleasant. My dentist is so kind, gentle and reassuring. Despite being almost dental phobic, my dentist makes me feel at ease
mary dennis
17:18 01 Oct 24
I haven't been to a dentist in many years and had very bad problems, with my teeth starting to rot and some hurting so much had to be taken out. Every single person who works at Faversham smiles are so nice and make you feel comfortable. Thanks to Balsam and her assistant my rotten teeth have now been filled and bad ones removed and I'm far from embarrassed about them now I guess Faversham smiles gave me my smile back thanks you very much highly recommend you.
Richard Cokely
08:26 23 Sep 24
This dentist is amazing, from the receptionists, to the dentists, the nurses and hygienists. They will always do your best to fit you in, make you feel at ease and explain things to you. I especially had a really good experience today with the hygienist, I was so impressed as a nervous patient how at ease they put me and the time and care taken.
Stacey Gardiner
21:26 07 Sep 24
Have now been twice and and each occasion have been very positive. Friendly staff on the deck. The dentist I see is fantastic. Forgive me I forget your name and that of your colleague how is also wonderful.
Peter
18:25 07 Aug 24
My children feel very confident, comfortable and happy visiting their dentist - Emily. She is lovely, patient and explains things well. Her nurse is also lovely and chatty and the reception staff are great too. I wouldn't want my children or myself to go anywhere else.
Sarah King
07:37 02 Aug 24
The best experience I’ve had at any dental practice I’ve ever been to. My dentist, Balsam was incredibly thorough during the consultation, everything was explained fully, my needs and expectations were listened to and my ongoing plan of treatment reflects this. I wouldn’t go anywhere else now..top practice.
Beverley O'Shea
13:27 17 Jul 24
I had a lovely experience at Faversham Smiles this morning. The Saturday team are very friendly and chatty. They made me feel very at ease and calm. I saw Jodie the hygienist and my teeth feel amazing. Her nurse Kay was really lovely and up for a laugh. Will definitely be visiting again!!!
Maddie Rutter
14:06 13 Jul 24
I visited Faversham Smiles yesterday, I saw Jodie for a hygienist appointment. She explained the whole process, which tools she was using and checked in with me that I was comfortable during the entire visit. I was put at ease immediately being in the chair and have booked in to see her again, fantastic!I also saw Emily for some dental work, she also checked I was comfortable and happy and had such a lovely friendly manner while remaining professional.The entire feel of the surgery is so welcoming and I’m so pleased to have found Faversham Smiles and would recommend them to anyone looking for a new dentist.
Imogen Habina
16:25 12 Jul 24
Received a warm welcome by the lovely receptionists, Amy and Emma. Then had an Invisalign consultation with Balsam and Jess who made me feel so comfortable and answered any questions I had. Very professional, modern and friendly practice so decided to go ahead with treatment. Would recommend to all family and friends.
Emma Miller
16:21 12 Jul 24
Always friendly, efficient and reassuring. So nice to find such a lovely relaxed environment. It’s - almost - a pleasure to have my annual teeth check up and clean. Thanks for a great service,
catherine mcgrath
06:38 03 Jul 24
First time going to the dentist is 8 years after having a big fear and sever anxiety due to previous dental experience and I can say faversham smiles really were amazing. I had 3 fillings and a hygiene appointment and cannot fault them. Constant reassurance very well explained step by step what was going on. They knew how anxious I was feeling and supported me very well including giving me a stress ball to help.The only good experience iv ever had at the dentist would highly recommend them to anyone especially anxious people.
Mary Thomas
08:36 02 Jul 24
Faversham Smiles is an excellent dentist practice. Everyone I have met from reception to the dental nurses and my brilliant dentist are helpful, welcoming, professional and friendly. What strikes me is how happy they all seem so it must be a good place to work. My treatment has always been top notch.
Denise Parks
20:55 11 Jun 24
Dr Gill is absolutely superb. I've unfortunately had to have quite a bit of dental work done recently. It's all been done perfectly, no issues, and Dr Gill always takes the time to explain fully each step. Very impressed.
James Hickford
12:00 11 Jun 24
I looked at the review rating of this dentist and really hoped that it lived up to the hype and I was SO happy it did. After finally getting onto a dentist via the NHS (taking a good 2+ years to get a space anywhere!) I could not be more happy to be able to receive treatment here at Faversham Smiles! My dentist, Emily was an absolute angel! Patient, gentle and incredibly professional at her job she put me completely at ease as naturally I am nervous when it comes to dentists/doctors on the whole. The reception staff were also wonderful in sorting out the appointment for me and we're efficient in letting me know of any cancellations/changes. I am very lucky to be living in a town which has such a wonderful dental practice. Thank you so much to everyone at Faversham Smiles for making my experience so incredible and easy!!
Samantha Autumn
11:55 23 May 24
I had my first appointment here yesterday and the dentist I saw was lovely. She explained everything before she did it and even went through the X-rays with me.The appointment came through really quickly. I have a tooth that needs attention and I thought as I was a new patient, I would be waiting months for treatment. Their list is currently open if you need a NHS dentist.
Lesley Collins
07:53 23 May 24
Very clean, bright and cheerful. Receptionist are lovely. This was my first time here and must say very imprest so far. The dentist very professional and knowledgeable. My first appointment is a filling on Monday. I am a nervous patient but felt at ease with the dentist and the lovely assistant.
Christine Carey
08:40 14 May 24
I visited the hygienist yesterday and all the staff were lovely. Looks clean and well organised. The hygienist is the best I have ever had and I have been having my teeth cleaned in a range of dentist for over 40 years. He introduced himself, told me what he was going to do. Then told me again before he did anything and also kept asking if I was ok. I have very sensitive teeth and I had little discomfort and he used a product on my teeth that although cost a little extra would mean no discomfort and cleaner teeth. My teeth are now the whitest they have ever been. I am so pleased with them. Thank you so much and I actually am looking forward to mynext visit.
Laurina Moody
07:45 10 May 24
The staff are amazing! I have never known a dental practice to actually care and I mean genuinely care about me as a patient! I am an NHS patient but I'm always made to feel important as if I was paying top price for my treatment. In over 60 years this is by far the best dental practice I have ever been to!
Maria Storey
17:27 29 Apr 24
I was calm and relaxed, Dr Gill was brilliant, I had a number of fillings and did not feel a thing. Even the injections were pain free. I was always weary of dentist, but Dr Gill is so kind and professional, she just makes you feel calm and relaxed.
Pauline Mount
14:56 19 Apr 24
I'm a new patient and this was my first experience of the practice. I had two appointments within a few days of each other, one with the dentist and one with the hygienist. Both experiences were excellent. The practice seems to be run super-efficiently including the reception staff. I was seen bang-on time on both occasions. Dentist and hygienist were friendly and knowledgeable. Nobody tried to find problems that weren't there or sell me anything. My initial impression is of a very slick operation and I'm delighted with my choice.
Simon Nugent
10:44 18 Apr 24
I received an appointment in just 48 hours to have a broken tooth repaired, this was achieved within 30 minutes.The service was extremely professional and friendly.I am, as a result, very well pleased with my decision to join Smiles.Excellent service, excellent dental practice- highly recommended!
Roy Bond
15:37 02 Apr 24
As someone who had big fears and past trauma of dentist, I would just like to say a huge thank you to, Dr Gill and Ebony for giving me the confidence and ability to smile again and Jodie the hygienist for putting me at ease and readying me for everything that was to come in my treatments. Really patient centered treatment and happy to take things easy and explain everything. You are all fabulous, from reception staff to treatment staff, I really can't thank you enough. You're all superstars! 🌟Jack (one happy smiler! ❤️) x
Jack Brazil
18:30 21 Mar 24
Absolutely brilliant service, went in for my first hygienist appointment and was blown away. After many years of daily smoking and non-flossing they managed to rejuvenate my smile. Jodie and Lisa were incredible, they were extremely knowledgeable and gave great advice on how to improve my oral health and even gave advice relating to the environmental impact of using plastic flossing showing me a great alternative of water dental flossers and even found me an affordable option during my appointment to order once I was home. Apart from the appointment itself Jodie and Lisa were very kind, friendly and funny. Absolute 5* service :)
Tai Barker
16:59 15 Mar 24
Mel is the most wonderful dentist. She extracted 3 teeth without pain. Even the injections were pain free. I have had lots of extractions over the years and this was the best experience by far. Very kind and considerate. A lovely team.
Debbie B
15:51 04 Mar 24
Fantastic dentist! I honestly can’t recommend them highly enough. They have looked after me really well when I had some issues. Exceptional communication and kindness. All staff have been lovely, especially Emily and Jess.
Emma Connor
09:33 04 Mar 24
What a great practise. As somebody who really doesn’t like the dentist I am so please with the warm and friendly service provided here. I cannot recommend them enough. Thanks for a great service.
Scott Wygell
14:48 01 Mar 24
Went for my regular check-up with Dr Emily last night. I always feel I'm in good hands with her and her team. Her generally upbeat demeanour is always reassuring too! Keep up the good work!
Clara Scott Brown
08:53 23 Feb 24
Everyone was really friendly and nice at the dentist it’s my first time , so my comment is nothing personal I just think all dental treatments are extremely expensive and there isn’t enough options for paying I’m a NHS patient and am a stay at home mum I’m unhappy with certain things about my teeth and being an NHS patient. I can’t really resolve them as you have to go private to get what you would want to make you more confident
Frances Hardesty
09:04 07 Feb 24
I hadn't been to the dentist for a long time and was so nervous. The hygienist Marek was amazing put me at complete ease. I didn't have any pain at all he spoke to me all through the treatment. I will be recommending smile to all my friends. Thank you Marek.
Kim Brett
10:00 31 Jan 24
I visited the hygienist at Faversham Smiles yesterday. I was seen very promptly. The service I received was very friendly, professional and gentle!I was initially anxious but immediately put at ease. Every part of my treatment was clearly explained and the results were startling! Thank you very much
andy gurr
09:42 26 Jan 24
This was my first experience with Faversham Smiles. Even though I arrived 10 minutes early I was seen straight away which was great. I was seen by Dr Magdalena and Daisy who were both lovely, they asked me about my day and were really welcoming. The whole experience was super quick, easy and made going to the dentist actually pleasant. The ladies on the reception desk were also really lovely. I am really happy with Faversham Smiles. Thank you!
Leanne Kaby
17:53 16 Jan 24
Faversham Smiles are hands down the best dental practice I have ever been to. Their care and advice has been brilliant. I'm an extremely nervous patient but over time I have gotten better mainly due to their understanding and care. My regular dentist there is fantastic and takes care to explain everything to me.I have seen their hygienist Jodi twice now and her advice has been invaluable. I have been back today after a traumatic first visit (not due to them but my own fear) and everything is so much better. I can't recommend them enough. My son goes to them as well for his check ups and they make it such a fun experience for him.
Luxurious Glitter
14:42 05 Jan 24
Brilliant dental practice, every staff member is helpful as soon as you walk through the door. Had to bring my two year old daughter with me and they made her feel very comfortable.
Shaun Tutt
08:37 16 Nov 23
Faversham Smiles were recommended to me as I was looking to have some cosmetic dentistry. I cannot praise them highly enough, Dr Gill worked wonders with my smile. I had my teeth whitened, composite bonding and replacement crown work. I haven’t stopped smiling since.
Amber Keenan
09:33 08 Nov 23
I've had a lot of dental treatment over the years and had to have another filling today, I can honestly say it was the best experience of any I have had previously, the brilliant dentist used numbing gel before the local injection - I did not feel any pain at all not during the injection or the filling itself. I also saw the hygienist who was also excellent, everyone I have met so far in the practice has been amazing, very friendly and helpful, would not hesitate to recommend :)
Kate Gregory
13:34 26 Oct 23
Emergency appointment needed before our holiday and Faversham Smiles managed to get me seen on the same day even though they were fully booked. Balsam the dentist was tremendous as were the reception staff.Very pleased and have booked various appointments with them.
James Ford
18:09 21 Sep 23
My daughter broke both of her front teeth and we have seen so many dentists to try and fix them. I was recommended faversham smiles and so glad I managed to get an appointment. The dentist was amazing and was brilliant with my daughter making her feel at ease. The fix she has done on her teeth compared to previous attempts by other dentists is amazing! You wouldn’t know she ever broke them, fantastic work she is so skilled and made my daughter feel confident again. Thank you ◡̈
Ceridwen
09:54 30 Aug 23
Went for a “couples” hygienist treatment on the 25th August 2023 3 30pm and saw the lovely Jodie & Ebony. First time experience at Faversham smiles and cannot fault the experience. Was seen to promptly and the friendless from both ladies was first class. Both ladies took a genuine interest in both myself and my partner and made the experience so pleasurable. Fantastic representation of the company and both a credit to Faversham Smiles and co. Keep up the great work ladies
Jabs Hast
15:35 25 Aug 23
I had an emergency appointment with Smiles and had a fantastic experience, great staff and a really relaxed dentist who immediately puts you at ease.All in all a dental practice I would wholeheartedly recommend anybody tries.A.Stamper.
Andrew Stamper
07:54 17 Aug 23
I had severe tooth pain and was able to be seen the same day. The staff at reception are polite. The dentist was brilliant and spent time to solve the issue I had. The service you receive from this practice is second to none. The best dentist around.
granT allen
14:40 03 Aug 23
Love this Dentist. It’s modern, clean, the staff are friendly and we have rarely been kept waiting longer than a couple of minutes for our appt. The Dentist is so friendly and the whole experience was very relaxing and pleasant.
Carolyn Walsh
07:37 30 Jul 23
I made my first visit with hesitation as I am usually quite worried about dentist visits. However, I was made to feel really at ease and the cleaning and couple of fillings were done with great care. Thank you so much. I am sure that I will not be so worried on my next check up visit. *****
JANE PEPPER
16:31 26 Jul 23
I cannot recommend Faversham Smiles enough. Like most people (I imagine), the thought of dental treatment fills me with dread and anxiety. I had a filling replaced today and due to the caring and thoughtful nature of the dentist and assistant, I was able to switch off during the treatment and consider what my plans were for the weekend! I almost can’t wait for my next checkup! Thank you 😊
Michele Turk
18:17 14 Jul 23
Great dentist (Emily). Staff at the practice are helpful, good humoured and efficient. Appointment system works well with lots of reminders. Can’t fault them.
Claudia Benson
08:39 11 Jul 23
My first experience at Faversham Smiles was almost perfect. The service offered by the dentist was fantastic and really could not fault them at all. The whole building is cleaned to perfection and the the advice I was given was fantastic. I even had a full X ray on my teeth and got to see this on a lovely big screen so I could really analyse what was going on. The only thing that let it down was the interaction or should I say lack of interaction with one of the receptionists. She didn't look at me once when she booked in my next treatments for teeth whitening and clearly did not care for the fact I was unsure of what days to book next as I did not have my work diary in front of me at the time. She was quick to book it regardless and appeared incredibly impatient and abrupt in her tone. She actually looked as though she really didn't want to be there and that I was wasting her time! As someone who works in customer service, I tend to look for the way people respond to me and I do believe more training should be given in the understanding the atmosphere the front desk creates. I have, however, still recommended faversham smiles to my partner because it was on the whole a brilliant service but have warned him about a potential frosty reception from the people at the front! I will be looking out for the service I receive at my next appointment in the hope this receptionist improves.
Emma Fitchett
16:51 10 Jul 23
Really friendly lovely receptionists.Dental treatment was first classHad Root canal treatment & filling no pain what so ever would recommend to anyone.
Kirsty Lambert
17:43 20 Jun 23
Emily is such an amazing dentist. She is friendly, kind, thorough and put me at ease for a root canal which I was nervous about. All the staff are friendly and helpful and I have recommended to family who now also are registered. I wouldn't hesitate to recommend them.
Lyn Wood
11:44 17 Jun 23
Fantastic Dental Practice. I was extremely nervous of any dental treatment having had some terrible experiences in the past with other practices however, Faversham Smiles have really helped to restore my confidence and have taken the time to explain procedures thoroughly and reassuringly and have made me feel very welcome on every visit, I no longer feel like my appointments are rushed and have been greeted by caring professionals on every occasion. From the receptionists, dental assistants to the friendly, very skilled Hygienist, the amazing and extremely talented dentist through to the superb implantologist the whole team really have gone out of their way to ensure that you leave the practice reassured and happy with the treatment every time. The team at Faversham Smiles integrates seamlessly and I could not offer better praise. They have really helped to change my fear of dentistry and I can’t thank the team enough. Best decision I have made and I have never seen my teeth look so good. Looking forward to the final results.
Tony Luccini
09:02 02 Jun 23
This dental practice has restored my faith in dentists!Unlucky in recent years with others I became concerned about coping with pain and costs. However with Smiles I have been impressed with their skill and the time needed to do a thorough job. I can’t recommend this practice highly enough. Superb, thank you.
Phil King
12:38 28 May 23
An excellent experience for this very nervous patient! Filling done and dusted with no hysterics - the least painful dental injection I’ve ever had and sensitive, well-explained treatment. Not a bad price either. Thank you, Faversham Smiles! I’m so, so glad I switched!
Lisa Eades
22:28 16 Feb 23
A trip to the dentist is usually not most peoples idea of fun, but though I wont say I look forward to my appointments at Faversham Smiles I have absolutely no qualms or anxiety regarding them. The work is always carried out with excellent professionalism and expertize and the Denist always explains any procedure she carries out, and it is usually over before I even know its started. All the staff are friendly, polite, professional and cheerful and the facilities could not be better. Signing up with Faversham Smiles was certainly one of the smartest things Ive ever done!
Glenn Bell
21:47 02 Feb 23
The receptionist was superb, multi tasking, calm, efficient and very kind. We had a very short wait and we’re seen by a professionalDentist who gave us concise diagnosis and treatment. Highly recommend this practice
Melanie Sacre
10:15 29 Dec 22
All the staff are friendly and helpful. Emily is the best dentist I have ever been to- her inspections are thorough, including checking all soft tissue in the mouth and she gives clear explanations of all the possible options for treatment and the costs involved. I would thoroughly recommend this dental practice.
Roger Mudge
09:55 20 Dec 22
Excellent dental practice, a very polite, friendly and professional reception staff greet you and make you feel welcome. As a nervous patient my dentist and her nurse both understand and put me at ease and I don’t feel as apprehensive as I used to going to the dentist they are both great. Have been coming here for over a year and would thoroughly recommend.
Paul Broad
09:18 05 Dec 22
Absolutely amazing Dentist all so lovely and friendly.I had composite bonding treatment done by Dr Gill and I can truly say I’m over the moon with my smile.Every treatment I’ve had done with Faversham smiles I have never been disappointed.Thank you so much Faversham smiles.
Mariama Sonko
01:52 17 Nov 22
A fantastic dental practice. As a nervous patient I went here earlier in the year having read great reviews from similarly nervous people and I have not been disappointed. I have been twice now and was made to feel at ease both times by both the dentist and her nurse, and the hygienist. I have also taken my son who received the same amazing care and explanation from the dentist as me. My husband is going to go there too! I have never been anywhere with staff that have taken so much time to explain everything and give easy to follow advice for looking after your teeth yourself. Would not hesitate to recommend.
Julia Sawyer
14:03 07 Nov 22
So glad I changed to this practice. Had dreadful experience with another Faversham practice (not too far from Smiles) which shook my confidence in hygienists. Helen was truely professional, first replying to all my queries via email.....and delightful , gentle and thoroughly competent in her practise.As indeed was her assistant Chloe too .I have no hesitation in continuing to have treatment at this practice. Thoroughly recommend it.
ann doyle
15:07 21 Sep 22
New patient. Had to wait 4 months for this appointment. So glad I did! From first entering the building felt relaxed. Seen on time and the first thing the dentist did was introduced herself and her assistant. Made me feel totally at ease. Need 2 fillings and was able to get a follow up appointment...the same week! No pressure to have any treatment I didn't want to have. Everything was explained clearly and concisely. Would thoroughly recommend Faversham Smiles without hesitation! Even if you have phobias..go and see, one of the best dentists I have been to in years! Thank you to everyone at Smiles! See you soon 😀Just had my 6 month check up. Again, I can't fault the service. Polite friendly staff, dentist (Emily) and her assistant made me feel welcome and at ease (who likes going to visit dentist?!). Emily explained everything fully. Didn't feel rushed in any way. A really 'lovely' experience! Thank you again, Faversham Smiles. See you in March 23! 😃
Liz Marshall
04:20 04 Sep 22
Lovely receptionist, I got the time wrong and sadly arrived half an hour late. No problem, fitted in, in the afternoon. I feel my teeth and oral hygiene are well cared for. I have had a warning about the appointment, but that is really okay, it was my fault.
Ana McGugan
15:47 16 Aug 22
I’m a very nervous patient and Emily my dentist is absolutely amazing. She has so much patience and really tries to put me at ease. All the staff are polite , friendly and very helpful. It’s all very clean at the practice as you would expect. I would highly recommend Faversham Smiles!
Lorraine Lisle
13:44 08 Aug 22
Turned up for a routine check up but had a tooth that needed to be removed. Tooth removed painlessly and without fuss. Amazing service thank you 😊
Mike Maynard
12:09 20 Jul 22
I hadn't been to a dentist for several years and was very nervous and embarrassed about the condition of my teeth. I have just made my 3rd visit and I am so happy with the treatment I am receiving. Nobody has been judgmental, simply very kind and supportive. The dentist is lovely and explains everything to me without being the slightest bit patronising. The nurses, hygienist and receptionists are all very nice too and I feel very comfortable there. I have more treatment to come and I don't have any qualms at all, just looking forward to have nice teeth again. I certainly will not be leaving it years between appointments ever again! Thank you Smiles.
Jackie Green
13:23 28 Jun 22
My partner and I went for the first time yesterday. What a pleasant experience. Relaxed setting, friendly staff, appointment on time and really good dentist and her assistant was friendly and efficient. Rating out of 10? I would say 10! Thank you very much.
Paul Shirlaw
07:41 23 Jun 22
First visit yesterday and wow what a great impression. The practice has a professional front end, with a spacious modern waiting area. The reception team were three persons strong, with all of them friendly and courteous. Going through to the practice rooms it felt like a well respected private consulting area, clean, bright and professional. The dentists and assistants were extremely friendly and most importantly explained everything without feeling like you were being rushed. All in, very pleased, it's taken me about 10 years to settle and find a good practice! I look forward to returning, which you don't usually say about dentists!
Chris H
11:19 27 May 22
I had to wait 5 months for my appointment as a new patient but I’m so glad I did. Excellent staff, very well maintained practice and everything explained every step of the way.Having not seen a dentist for 10+ years I was put at ease, booked two further appointments as suggested to me. No pressure felt at all to book.Couldn’t be happier! Thoroughly recommend
Nicola Reynolds
13:55 24 May 22
Very welcoming, clean and friendly environment all round. I was seen on time. Everything was clearly explained. Thank you
Carolyn Hughes
05:26 12 May 22
Brilliant, have taken myself and my daughter to appointments here, the staff are all really friendly and made us feel very relaxed. I also attended an emergency appointment and needed a referral, it was arranged very quickly and they made sure I was kept up to date at every stage.
Hayley Brett
12:15 06 Apr 22
First time here. Would highly recommend. Discussed options which I liked. Was very clean, professional and put me at ease.
sammie Gasson
12:15 05 Apr 22
New patient. Had to wait 4 months for this appointment. So glad I did! From first entering the building felt relaxed. Seen on time and the first thing the dentist did was introduced herself and her assistant. Made me feel totally at ease. Need 2 fillings and was able to get a follow up appointment...the same week! No pressure to have any treatment I didn't want to have. Everything was explained clearly and concisely. Would thoroughly recommend Faversham Smiles without hesitation! Even if you have phobias..go and see, one of the best dentists I have been to in years! Thank you to everyone at Smiles! See you soon 😀
Your health and wellbeing is our first priority. In visiting our practice, you can rest assured that you will be greeted with our spotlessly clean surgeries and stringent decontamination processes, which have been in place for years. Due to Covid-19, we have put extra measures in place.
Here is some useful information about visiting the practice during this time.
